Maintenance
System Maintenance
Resolved Jun 06 at 08:15pm +0530
System Maintenance
VPS Migration
Resolved Jul 18 at 01:00pm +0530
We are migrating our services to a new Virtual Private Server (VPS) to enhance performance and stability.
During this migration, the dashboard will be unavailable for all users.
We expect the downtime to last approximately 1 hour. Our team is working to complete the transition as quickly and smoothly as possible.
False Downtime Due to Monitoring Misconfiguration
Resolved Jul 19 at 03:30pm +0530
An incident was triggered when our monitoring tools reported that several proxy nodes were offline or unreachable. After investigation, we confirmed that the nodes were fully operational. The issue stemmed from a failure to update the monitoring system with the new server IP addresses after recent server deployments.
⚠️ Root Cause
New proxy servers were added and assigned new IP addresses.
These IPs were not updated in the monitoring configuration.
The monitoring system attempted to ping o...